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Cobay
For D2C and eCommerce brands

Your complete, all-in-one commerce operations platform.

Manage orders.Fulfill faster.Ship smarter.Return seamlessly.Scale confidently.

14-day free trial · Go live in hours

5.0 rating on the Shopify App StoreExplore the platformCompare plans

The hub · seven workflows

Live

Every channel, one queue

Synced
  • Shopify#18342₹1,299Booked
  • Amazon403-7718₹849Packed
  • MyntraMY-2291₹2,150In transit

Website, marketplaces and stores · routed by cost, speed and serviceability

Trusted by India's D2C operators

Why one hub

Seven tools. One hub.

Most brands run operations across a stack of logins and spreadsheets. Cobay replaces the stack with one connected system — the same order, stock and courier truth everywhere.

Before

Seven logins. Zero shared truth.

  • Orders in a sheetre-keyed
  • Four courier logins4 tabs
  • Stock in accountingstale 3h
  • Pick lists on papermanual
  • Returns by email12 unread
  • WhatsApp, one phoneone person
  • Reports in a sheetlast month

With Cobay

One hub. Every workflow connected.

One order, one stock count, one courier rule — shared by every workflow.

See how the hub works
Six pillars

Built for how operators work.

Six promises, one platform. Pick a pillar to see the workflow behind it.

01 · Unified Commerce Operations

Every order, every channel, one system.

Orders from your website, marketplaces and stores land in one live queue. Routing, inventory and fulfilment run from the same place.

Explore OMS

Every channel, one queue

Synced
  • Shopify#18342₹1,299Booked
  • Amazon403-7718₹849Packed
  • MyntraMY-2291₹2,150In transit

Website, marketplaces and stores · routed by cost, speed and serviceability

The journey

One order.
Eight moments that decide
everything.

01Booked

Order placed

A customer hits buy. For most brands, this is where visibility ends.

02COD verified

OMS takes over

The order lands in one command center — routed to the right warehouse and courier automatically.

03Synced

Inventory syncs

Stock decrements everywhere at once. No oversells, no phantom inventory.

04Packed

WMS picks & packs

Barcode-verified picking with optimised paths. Out the door in hours, not days.

05Promised

EDD predicted

A delivery date the customer can trust — computed per pincode, courier and lane.

06Sent

WhatsApp keeps them close

Every milestone lands where India actually reads it. WISMO tickets melt away.

07RTO averted

NDR rescued

Failed attempt? The buyer gets a nudge before the courier gives up. RTO averted.

08Exchange

Returns become revenue

If it comes back, the portal nudges exchange over refund — and the loop starts again.

Every moment,
one platform.

Checkout to doorstep, in one connected system.

Book a demo
Customers

Proof, with names attached.

Operators who run on Cobay, and the number each of them watches.

Vilvah

+54%

returns converted to exchanges

Exchange-first flows turned refund requests into retained revenue.

Vilvah

Dudeme

−40%

reduction in RTOs

NDR rescue flows and COD verification stopped orders bouncing back.

Dudeme

Amirtha

22%

saved on logistics costs

Smart courier allocation picked the right partner on every lane.

Amirtha

Read customer stories

Across the platform

5M+

orders processed

100K+

SKUs managed

50+

integrations

20+

courier partners

Integrations

Plugs into the stack you already run.

Storefronts, marketplaces and 20+ courier partners behind one API. Custom couriers connected in 10–12 days.

See all 50+ integrations
  • Shopify
  • WooCommerce
  • Amazon
  • Myntra
  • Flipkart
  • Nykaa
  • Meesho
  • Magento
  • Ajio
  • Delhivery
  • Blue Dart
  • DTDC
  • XpressBees
  • Shadowfax
  • eKart
  • Amazon Shipping
  • India Post
  • FedEx
  • UPS
  • DHL
  • Shiprocket
  • ST Courier
  • The Professional Couriers
  • Franch Express
  • Shree Maruti
  • Kwik Ship
RTO calculator

What RTO costs you every month.

Four numbers from your own operation. The result is arithmetic — no assumptions, no Cobay savings baked in.

Shipped orders, all channels

Shipped orders, all channels

Per shipped order

₹
Per shipped order

Share of orders that come back

%
Share of orders that come back

Forward + return legs, one order

₹
Forward + return legs, one order

Lost to RTO every month

₹64,800

In forward and return shipping on orders that came back.

RTO orders a month
540
Revenue not realised
₹4,85,460
Shipping lost over a year
₹7,77,600

RTO orders = orders × RTO rate · Shipping lost = RTO orders × shipping per RTO · Revenue not realised = RTO orders × average order value. Your inputs only — nothing else is assumed.

See how NDR rescue works
Cobay

Orders, inventory, shipping, returns, RTO and analytics — one connected system for your brand.

14-day free trial · Go live in hours